Journal of Iranian Social Studies

Investigating the Relationship between Institutional Social Capital and Employee's Performance

Document Type : scientific

Authors

Marzieh Mousavi Khameneh 1
Afsaneh Kamali 2
Sareh Azizi 3

1 Associate Professor, Department of Social Sciences, Alzahra University

2 Assistant Professor, Department of Social Sciences, Alzahra University

3 Master Student at Social Science Research, Alzahra University

Abstract
The current paper attempts to assess the effect of institutional social capital and organizational factors on employee’s performance. In so doing, theories of Nahapiet and Ghoshal (1998) and Sherif et al (2006) were utilized. Three dimensions of social capital based on these theories are relational, structural and cognitive. For organizational performance, a combination of ACHIEVE and Gldasmyt and Hersey theory (including clearness, ability, motivation, support, validity and environment, flexibility, efficiency and service to clients) has been utilized. This survey has used questionnaire for gathering data from 200 samples from Tehran telecommunication centers as a service delivery center. 
The results show that organizational social capital has a tangible effect on the performance of employees. Relational, cognitive and structural aspects of organizational social capital showed a significant positive effect on employee's performance. although organizational factors, has a correlation with employees' performance, the dimensions of social capital as an independent variable in the regression equation did not make significant effect on the performance.
 

Keywords

Social Capital
Organization Social Capital
Organization Factors
Organization Performance
Journal of Iranian Social Studies
Volume 10, Issue 2.3
Summer 2017
Pages 232-260

  • Receive Date 26 June 2018
  • First Publish Date 26 June 2018
  • Publish Date 21 June 2016

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